Service Tenet
When we serve our customers better than our competitors do, focusing on our customers’ success rather than our own, our customers will thrive, grow, and ultimately lead in their marketplace—and so will we.
At Price, service means having short lead times and being on time every time, providing quality, uniquely engineered products, and offering expert support so that it’s easy for our customers to do business with us.
Price Points On Service
01.
Embrace fast lead times
Price rolls out new products at an incredible pace through its research labs, while refreshing legacy products continually. Having cutting-edge software enables the quick ordering of products by customers.
02.
Welcome human connections
Price has real people answering phones, not robotic recordings directing the customer to a corporate website.
03.
Understand service is simple, but not always easy
Expect that not everyone within the organization will be on board with a service-oriented approach, at least not initially. Some people will get on board and others will need to leave the organization.
E.H. Price: Foundation and Legacy
